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Frequently Asked Questions

Find quick answers to common questions

What are your business hours?

Our support team is available Monday through Friday from 9:00 AM to 5:00 PM GMT. For urgent matters outside these hours, please leave a message and we'll get back to you as soon as possible.

How quickly can I expect a response?

We typically respond to all inquiries within 24 hours during business days. For technical support requests, we aim to provide an initial response within 4 business hours.

Do you offer on-site demonstrations?

Yes, we offer on-site demonstrations for businesses and educational institutions in the London area. For locations outside London, we can arrange virtual demonstrations or discuss travel options.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), bank transfers, and PayPal. For enterprise customers, we also offer invoice payment options with net-30 terms.