How RainbowLens Ltd protects and manages your personal data in compliance with UK GDPR
We collect minimal personal data necessary to provide our VR training services and improve user experience.
Your data is protected with industry-standard security measures and we never sell your personal information.
You have full rights to access, correct, or delete your personal data at any time.
We collect different types of information depending on your interaction with our services:
Direct interactions (website forms, demo requests)
VR training sessions and performance analytics
Automated technologies (cookies, analytics tools)
Email communications and customer support
We use your personal data only for specific, legitimate purposes:
Processing necessary to fulfill our service agreements with you
Improving our services, security, and business operations
Complying with UK laws and regulatory requirements
Where we've obtained your explicit permission for specific uses
We only share your data when necessary and with appropriate safeguards:
As a UK-based company with development teams in Pakistan and Bangladesh, we ensure all international data transfers comply with UK GDPR requirements through:
We implement robust security measures to protect your personal data:
All data is encrypted in transit and at rest using industry-standard protocols
Strict role-based access controls limit data access to authorized personnel only
Firewalls, intrusion detection, and regular security monitoring protect our systems
Comprehensive data protection policies and regular staff training
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
Under UK GDPR, you have important rights regarding your personal data:
You can request copies of your personal data that we hold
You can request correction of inaccurate or incomplete data
You can request deletion of your personal data in certain circumstances
You can request limitation of how we use your data
You can request transfer of your data to another organization
You can object to certain types of data processing
To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.
We may need to verify your identity before processing certain requests
Some rights may be limited by legal obligations or legitimate business needs
If you have concerns about how we handle your personal data, please contact us first. If you're not satisfied with our response, you have the right to lodge a complaint with:
The UK's independent authority for data protection
Website: ico.org.uk
Helpline: 0303 123 1113
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes through our website or direct communication.